"We are convinced that any business needs its wild ducks. And in IBM we try not to tame them.“
伟大的创造都基于人的需求,IBM Studios的创建也是如此:
In 2013, IBM expanded its software development center in Austin, Texas, bringing 60 new designers and engineers on board. Squeezing so many more people into an office that already had about 200 employees took some creativity.
“We were split up into four big rooms then, and everybody had big, heavy wooden furniture that was really hard to move,” recalls Adam Cutler, the design center’s director. “So employees kept taking it apart and reconfiguring the pieces to accommodate whatever they were working on.”
That gave Cutler an idea. Why not redesign the office so teams that come together to collaborate on a project can build their own workspace, exactly the way it works best for them?
鲜有公司真正的清楚,办公空间应该如何去定义或者说是归根究底有什么样的用处,只是个群体活动的“盒子”?IBM Studios办公空间理念应用于IBM内部所有的工作场所并为他们的客户提供相关的业务服务,有趣的他们仍坚持“We thinking with my hand”,随处可见的white board space用来帮助员工design thinking。
真正的设计不是浮于表面的华丽,而是可以带来方便的创意。Everything is movable——在这个空间中团队可以根据他们的工作重新组合他们的工作空间【不多于两个人便可移动的白板,可移动、可升降的桌椅】,TA被称为 “pods”,除了将有限的空间成就多变的形态,更可以服务员工的操作使其便利。同许多公司一样,当员工在agile workspaces时,通常会在一个固定的空间工作,为了建立起团队之间面对面的交流,创造一个可随需要而变化的工作环境,IBM为他的员工增加了可移动的和固定在墙面的白板,以便他们的团队可随时的进行iterations of ideation。
IBM Studios的形式与结构不可避免的主要呈现为员工设计的结果,正是因为对细节的盘点与考虑,才奠定了如今得设计理念并将之呈现眼前。任何开放的区域都需要相对私密的地方,避开其他空间带来的的影响,员工需要一个非正式的场所即可以专注的工作,也可以作为一个与他人轻松的交流讨论区。这些小会议室的墙面同样是可以书写的白板,以便快速地思考与有效地解决问题。
IBM同样需要Large conference rooms and classrooms来进行正式商务会议与对员工的培训。IBM的培训体系在业内颇有影响力,因为与众多企业不同IBM培训不再是传统的知识灌输,而是对员工进行思维启发,跨部门的协作与高频次的平等交流可以让企业中的每个人都飞速成长。